Shipping policy
VELARE FRAGRANCE – Shipping Policy
At VELARE FRAGRANCE, we strive to deliver your fragrances quickly, safely, and with care. Please review our shipping policy below for details on how your order will reach you.
Order Processing
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All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
Shipping Rates & Delivery Times
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Standard Shipping (All Over India):
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Estimated delivery time: 3–7 business days
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Shipping charges are calculated at checkout based on location and order size.
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Express Shipping (Selected Cities):
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Estimated delivery time: 1–3 business days
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Extra charges may apply.
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Please note: Delivery timelines may vary slightly depending on your pincode, courier availability, and unforeseen delays.
Order Tracking
Once shipped, you will receive a tracking link via email/SMS. You can use this link to check the real-time status of your shipment.
Shipping Restrictions
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We currently ship only within India.
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Orders cannot be shipped to PO Boxes.
Damages & Issues
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We take the utmost care while packing. However, if your order arrives damaged, incorrect, or missing items, please contact us within 24 hours of delivery with photos of the product and packaging.
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Our team will assist with a replacement or resolution.
Delays & Lost Packages
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In case of delays, please first check the tracking details.
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If your package is lost in transit, contact us and we’ll coordinate with the courier to resolve it promptly.
Contact Us
For any shipping-related queries:
📧 velarefragrances@gmail.com
✨ At VELARE FRAGRANCE, every delivery is as special as the fragrance inside. ✨